skip to Main Content

HOW TO PURCHASE A PRODUCT.

1.- Check all the available products and choose the ones you are interested in. After clicking on the product you wish you are going to get an enlargement of the picture so you can see the product in detail, its composition, available sizes, reference and price.

2.- Select the item and add it in your shopping basket. Afterwards you are able to choose whether you want to carry on buying our products or arrange the order.

 3.- If you decide to submit the order you can whether do it signing in to our website or without doing the register. Both options are possible.

4.- Decide your payment method: Visa, Visa Electron, Mastercard, American Express, Paypal.

5.- Confirm your order.

6.- You are going to receive an email with the confirmation of your order.

DAMAGE AND RETURNS.

  • How to return an item. We can come to your home to pick up the product in 24-48h after you contact us (working days).
  • How long do I have to return any product. You have a month since the email confirmation of the shipment of your order. So, you have a few more days as usual, considering the law which says you only have 14 days after the reception of the product.
  • How long does the refund process take? Once we receive the product we are going to check it is in good conditions (it must be in perfect conditions and the labels must be inside the product) you are going to receive a confirmation email with the exact amount of money we are going to refund in your bank account in the following days.
    Please, take into account that the days of the refund will depend on your banking entity.
Back To Top